Our systems are designed to work with the following browsers and devices. If your browser is not on the list we suggest you visit http://outdatedbrowser.com/en to select a new one. 

Our recommendations:

Desktop

  1. Google Chrome
  2. Microsoft Edge
  3. Safari

Tablet

  • 2014+ versions of iPad or using Safari or Chrome
  • Android tablets using Google Chrome

Why is my chosen browser/device not supported?

The Advisor Portal is more than just a web page, it's an online application that creates personalised viewing experiences as well as recording questions and viewing history. Therefore we develop the Portal to use the latest browser and device technology. 

All efforts are being made to ensure the Advisor Portal reaches as many viewers as possible.

NOTE: For the best viewing experience, we do limit the video journey to be played on devices 720px width/height (whichever is bigger) or larger, so things like iPads are fine, but some mobiles might be limited or will need to be in landscape.

Did this answer your question?