Step 1.

Navigate to the sign in screen.

Step 2.

Enter your email address and click "Continue".

Step 3.

You should see a form asking for your access-code. Do not click "Continue". Instead, click "Need help?".

Step 4.

You should see a help page with options available. Click on "I never received my access-code".

Step 5.

You should see a page to resend the access-code. Click on "Email me a new code" to have your access-code resent.

Did this answer your question?