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FAQs

FAQs

Dale Mooney avatar Aaron Coates avatar
7 articles in this collection
Written by Dale Mooney and Aaron Coates

Video not playing

Pausing, Freezing or Three Dots
Dale Mooney avatar
Written by Dale Mooney
Updated this week

Access code already used

Error says the access code has already been used
Dale Mooney avatar
Written by Dale Mooney
Updated over a week ago

How can i contact you?

Phone, email or chat
Dale Mooney avatar
Written by Dale Mooney
Updated over a week ago

Rotate your device

Videos are not displaying
Dale Mooney avatar
Written by Dale Mooney
Updated over a week ago

Unable to deliver the email invitation to this client

We were unable to deliver the email invitation to this client
Dale Mooney avatar
Written by Dale Mooney
Updated over a week ago

Expired access code

My access code has expired, can i get a new one?
Dale Mooney avatar
Written by Dale Mooney
Updated over a week ago

Can I remove a client and get the journey credit back?

Can I delete a client and get another space.
Aaron Coates avatar
Written by Aaron Coates
Updated over a week ago