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FAQs

FAQs

Dale Mooney avatar Aaron Coates avatar
8 articles in this collection
Written by Dale Mooney and Aaron Coates

How do I cancel my subscription?

Cancelling a subscription
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Written by Dale Mooney
Updated over a week ago

Video not playing

Pausing, Freezing or Three Dots
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Written by Dale Mooney
Updated over a week ago

Access code already used

Error says the access code has already been used
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Written by Dale Mooney
Updated over a week ago

How can I contact you?

Phone, email or chat
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Written by Dale Mooney
Updated over a week ago

Rotate your device

Videos are not displaying
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Written by Dale Mooney
Updated over a week ago

Unable to deliver the email invitation to this client

We were unable to deliver the email invitation to this client
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Written by Dale Mooney
Updated over a week ago

Expired access code

My access code has expired, can i get a new one?
Dale Mooney avatar
Written by Dale Mooney
Updated over a week ago

Can I remove a client and get the journey credit back?

Can I delete a client and get another space.
Aaron Coates avatar
Written by Aaron Coates
Updated over a week ago