All Collections
Customer support
Customer support

Support to Money Alive customers and system users.

Aaron Coates avatar
Written by Aaron Coates
Updated over a week ago

Hi there, and a big welcome from the Money Alive product team πŸ‘

We aim to give our customers the best-in-class direct support. We don't outsource our tickets, nor do we have gatekeepers. Your support needs are handled directly by members of the Product team in our Bedford HQ, these are the guys and girls that design and develop the platform so you're in safe hands!

You can contact us Monday to Friday, 8:30am to 6pm via the live chat feature in your account or by emailing [email protected]

You're also very welcome to take a look around our support site which contains many articles to get you started or search for an answer. Visit

Did this answer your question?