Current as of 13 July 2020
AWS (Amazon Web Services)
AWS (Amazon Web Services) acts as our infrastructure host. The following infrastructure is within AWS.
- Web servers (EU-WEST-2)
- Databases (EU-WEST-2)
- Emails (EU-WEST-1)
AWS will collect log data that we use to help detect security issues or debug issues. The information processed may include but is not limited to IP addresses, system configuration information, and other information about traffic to and from websites, devices, applications, and/or networks (collectively, “Log Data”).
Our AWS logs are automatically deleted after a given period, in most cases 30 days or later if required for other purposes.
Cloudflare, Inc ("Cloudflare") is one of the biggest networks operating on the Internet. We use Cloudflare services for the purposes of increasing the security and performance of our web sites and services. Cloudflare acts as one of our WAF (Web Application Firewall) for our application and services, which is an intelligent, integrated and scalable to protect our business-critical web applications from malicious attacks (eg. DDoS).
Cloudflare will collect log data that we use to help detect security issues or debug issues. The information processed may include but is not limited to IP addresses, system configuration information, and other information about traffic to and from websites, devices, applications, and/or networks (collectively, “Log Data”).
Rollbar, Inc (“Rollbar”) automates error monitoring and triaging, so developers can fix errors that matter within minutes, and build software quickly and painlessly.
We use rollbar as our main source of knowledge when it comes to errors anywhere in our services, websites and applications. This allows us to respond to errors straight away and fix them as soon as possible without our clients having to inform us of errors.
As such to help us keep track of these errors and to allow us to debug them quicker, we need to know some information. Rollbar may collect the following information when an error occurs.
- Browser type,
- Unique Device Identifiers
- Language preference
- Referring site,
- Date and time of access,
- Operating system
- Mobile network information
Although Rollbar can store IP’s, we have chosen to disable this, we do not store IPs within Rollbar and our error logs are deleted automatically after 30 days.
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If you wish to be notified when we update and/or add new third parties or subprocessors, please email [email protected]