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Third Parties & Sub-processors
Third Parties & Sub-processors

A list of all our third parties and sub processors we currently use.

Dale Mooney avatar
Written by Dale Mooney
Updated over a week ago

Last revised: 20.03.2024

We mandate that all third-party service providers enter a Data Processing Agreement (DPA) to ensure a comprehensive and secure data management framework. This agreement encompasses all requisite Standard Contractual Clauses (SCC) to safeguard data processing activities.
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Below is a detailed overview of our service providers, outlining their specific utilities, the data impacted, and their operational geographies:

  • Amazon Web Services (AWS)
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    • Utilization: Provides foundational infrastructure services including servers for databases and application logs, email services, storage solutions, and backup systems.

    • Data Affected: Databases, application logs, email correspondence, storage content, and backup data.

    • Impact on Users: Both viewers and administrators.

    • Location: London, European Union.
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  • Google
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    • Utilization: Manages corporate email services, analytics, and backups on Google Drive.

    • Data Affected: Email communications and analytics data.

    • Impact on Users: Both viewers and administrators.

    • Location: London.
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  • Pipedrive

    • Utilization: Acts as the Customer Relationship Management (CRM) system.

    • Data Affected: CRM data.

    • Impact on Users: Administrators (conditionally).

    • Location: European Union.
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  • Twilio
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    • Utilization: Facilitates SMS communications.

    • Data Affected: SMS messages.

    • Impact on Users: Both viewers and administrators.

    • Location: European Union.
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  • Mailgun
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    • Utilization: Provides email delivery services.

    • Data Affected: Email communications.

    • Impact on Users: Both viewers and administrators.

    • Location: European Union.
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  • Cloudflare
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    • Utilization: Offers web application firewall (WAF) services and DNS management.

    • Data Affected: Security and domain name services.

    • Impact on Users: Both viewers and administrators.

    • Location: Global (availability may vary by user location).
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  • Digital Ocean
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    • Utilization: Supplies servers and databases for disaster recovery purposes.

    • Data Affected: Disaster recovery resources.

    • Impact on Users: Both viewers and administrators.

    • Location: London.
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  • Force24
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    • Utilization: Conducts email marketing campaigns.

    • Data Affected: Marketing email communications.

    • Impact on Users: Administrators.

    • Location: European Union.

Note:

  • Viewers are temporarily added to certain systems for support purposes and are removed upon the completion of the support process.

  • Service availability and functionality are contingent upon user location. Certain services may be disabled upon request.

Subscription for Updates

Should you wish to receive notifications regarding updates or additions to our list of third-party service providers or subprocessors, please forward your request to [email protected]

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