All providers we use will have a Data Processing Agreement in place, which contains all the necessary Standard Contractual Clauses (SCC).
Provider | Uses | Affects | Locations |
Servers Databases Logs Storage Backups | Viewers, Admins | London, EU | |
Email (corporate) Analytics | Viewers, Admins | London | |
CRM | Admins* | EU | |
User behaviour | Admins, Viewers | EU | |
SMS | Admins, Viewers | EU | |
Admins, Viewers | EU | ||
Intercom**** | Email (Updates) | Admins, Viewers** | US |
WAF (Firewall) | Admins, Viewers | Global*** | |
Servers (DR) | Admins, Viewers | London |
Key | Value |
DR | Disaster Recovery |
GD | Google Drive |
CRM | Customer Relationship Manager |
* If applicable
** Viewers are only placed in this system if they use our support facility but are removed after the support process has been completed.
*** Depends on where you are accessing our services are from, e.g which country.
**** This service can be disabled if required.
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If you wish to be notified when we update and/or add new third parties or subprocessors, please email [email protected]