All providers we use will have a Data Processing Agreement in place, which contains all the necessary Standard Contractual Clauses (SCC).

Provider

Uses

Affects

Locations

AWS

Servers

Databases

Logs

Email

Storage

Backups

Viewers, Admins

London, EU

Google

Email (corporate)

Analytics
Backups (GD)

Viewers, Admins

London

Pipedrive

CRM

Admins*

EU

Hotjar

User behaviour

Admins, Viewers

EU

Twilio

SMS

Admins, Viewers

EU

Mailgun

Email

Admins, Viewers

EU

Intercom****

Email (Updates)
Support (Chat)

Admins, Viewers**

US

Cloudflare

WAF (Firewall)
DNS

Admins, Viewers

Global***

Digital Ocean

Servers (DR)
Databases (DR)

Admins, Viewers

London

Key

Value

DR

Disaster Recovery

GD

Google Drive

CRM

Customer Relationship Manager

* If applicable
** Viewers are only placed in this system if they use our support facility but are removed after the support process has been completed.

*** Depends on where you are accessing our services are from, e.g which country.
**** This service can be disabled if required.

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If you wish to be notified when we update and/or add new third parties or subprocessors, please email [email protected]

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