Last Reviewed: 05/05/2021 - Next Review: 05/08/2021


What's in this policy?

This acceptable use policy sets out the content standards that apply when you upload video content to our platform or send video content to end-users.

Who we are and how to contact us

This platform is operated by Money Alive Limited (We). We are registered in England and Wales under company number 09534126 and have our registered office at Bedford Heights, Brickhill Drive, Bedford, Bedfordshire, MK41 7PH, United Kingdom. We are a limited company. Our VAT number is 218713314.

Please note that we are not authorised and regulated by the Financial Conduct Authority.

By using our platform you accept this policy

By using our platform, you confirm that you accept the terms of this policy and that you agree to comply with them.

If you do not agree to this policy, you must not upload video content to our platform or send video content to end-users

We recommend that you print a copy of this policy for future reference.

There are other terms that may apply to you

Your contract with us (a copy of which is available on request) and our Privacy Policy also applies to your use of our platform.

We may make changes to the terms of this policy

We amend this policy from time to time. Every time you upload video content to our platform or send video content to end-users, please check this policy to ensure you understand the terms that apply at that time.

Prohibited uses

You may use our platform only for lawful purposes.  You may not use our platform:

  • In any way that breaches any applicable local, national, or international law or regulation.

  • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

  • For the purpose of harming or attempting to harm minors in any way.

  • To bully, insult, intimidate or humiliate any person.

  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (as set out below).

  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

Content standards

These content standards apply to any and all files, media, videos, or content that you upload to our platform or send to end-users (Material). 

The content standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Material as well as to its whole.

We will determine, at our discretion, whether Material breaches the content standards, but we will not review or examine any Material in advance.

Material must:

  • Be accurate (where it states facts).

  • Be genuinely held (where it states opinions).

  • Comply with the law or regulations applicable in England and Wales and in any country from which it is posted.

The material must not:

  • Be defamatory of any person.

  • Be obscene, offensive, hateful or inflammatory.

  • Bully, insult, intimidate or humiliate.

  • Promote sexually explicit material.

  • Include child sexual abuse material.

  • Promote violence.

  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

  • Infringe any copyright, database right, or trademark of any other person.

  • Be likely to deceive any person.

  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

  • Promote any illegal activity.

  • Breach data protection legislation and guidance.

  • Be in contempt of court.

  • Be in breach of guidance given by the Financial Conduct Authority.

  • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience, or needless anxiety.

  • Be likely to harass, upset, embarrass, alarm, or annoy any other person.

  • Impersonate any person, or misrepresent your identity or affiliation with any person.

  • Give the impression that the material emanates from us.

  • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

  • Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

Personal data security options

When uploading Material to the platform or sending Material to end users, you need to consider whether it contains any personal data (further information available here) about the end-user or users. If it does, then you must select the “authenticated” option. If the Material contains no personal data (for example, a general market update to be sent to numerous clients) then you can choose whether to select the “authenticated” option or not.

We take no responsibility and exclude all liability if you incorrectly select the wrong option and send personal data without selecting the “authenticated”.

Breach of this policy

When we consider that a breach of this policy has occurred, we may take such action as we deem appropriate.  

Failure to comply with this acceptable use policy constitutes a material breach of the terms upon which you are permitted to use our platform and your contract with us, and may result in our taking all or any of the following actions:

  • Immediate, temporary, or permanent withdrawal of your right to use our platform.

  • Immediate, temporary, or permanent removal of any Material uploaded by you to our platform.

  • Issue of a warning to you.

  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

  • Further legal action against you.

  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

Which country's laws apply to any disputes?

The terms of this policy, its subject matter, and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

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